Services
Trupanion
Targeted campaigns boost lead generation and drive sales


Results

Increased conversions
Personalized and targeted campaigns led to more conversions.

Enhanced user experience
An immersive experience with vivid visuals spurred engagement across devices.

Cost savings
Higher efficiency and reduced IT support and created savings opportunities.
Challenges
Trupanion, a pet insurance provider based in Seattle, wanted to give pet owners personalized experiences to increase engagement and conversions.
Additional concerns:
- Difficulty managing content led to poor user engagement.
- Digital marketing campaigns were not leveraged.
- Users could not easily view content via mobile.
- Excessive dependence on IT support and labor created high overhead expenses.

Solution
We helped Trupanion give site visitors a rich, personalized experience across devices and realize a robust solution that transformed their authoring and content management process. Both of these led to enhanced user experience and cost efficiencies.
We also helped them:
- Migrate to a sophisticated CMS platform, enabling marketers to publish dynamic, targeted and behavior-driven content swiftly
- Augment real-time editing, giving marketers the flexibility to publish engaging video content
- Achieve superior response rates with digital promotional campaigns
- Implement a mobile-optimized responsive UI framework
- Reuse global components to accelerate publishing and reduce overhead costs
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