Our client needed best-in-class commerce technologies and business framework to blend multiple solutions, business requirements and touchpoints into a single, seamless customer experience. TA Digital Inc. suggested the SAP C/4HANA Commerce solution as its platform for growth. Now, our client can easily expand its product catalog and provide feature-rich omni-channel commerce capabilities, increasing site and in-store conversion and freeing up the business to better serve customers with compelling products and promotions.
Our client’s e-commerce platform went live in March 2017. Our team redesigned their in-store customer experience and strengthened their Omni-channel approach. By simplifying the purchasing process and offering an intuitive easy-to-use interface, our client’s sales associates were able to improve customer relationships and obtain a significant increase in the number of transactions.