of all revenue is
generated by consumers
who use site search.
of companies audit or optimize internal
search, enabling them to stand out from
the vast majority that don’t.
of customers say they want to solve
their own problems by using a
Take the Hint
When they type words into a search field on your website, your customers are telling you exactly what they want.
Note the Numbers
These numbers don’t lie. The site search experience you provide can drive conversions or drive consumers away.
Make It Easy
Following a few simple practices can help you deliver results that lead to higher conversions and loyal customers.
Surface the Right Content
Content taxonomy is the categorization of the content on your site. It’s a crucial exercise if you want to improve your search results.
People who type their intent into a search box are in a frame of mind to do something. Make sure they can follow through on it.
Make It Personal
Internal search enhanced by artificial intelligence is one of the most powerful ways to turn marketing investments into revenue.Learn Why AI Is So Valuable in Site Search
Remove the Obstacles
It pays to provide a clear path for the marketing segment that’s already at a starting point for conversion.Discover the Best Practices for Driving Conversions
Taking Full Advantage
Technology has made it possible for people to search for information without moving a finger. These days, e-commerce search involves more than just a search box.
Embrace the 24-7-365 World
You win when customers can find your product or service on any platform at any time.Read Our Ultimate Guide for eCommerce Site Search
Don’t Settle for ‘Good Enough’
To give today's consumers the experience they expect, make sure your site-search performance is fulfilling its potential.Find Out How to Optimize Your Site Search Experience
With our deep knowledge of all types of internal search experiences, we’ll look at yours holistically to understand where your users are frustrated and how best to use technology and content to fill the gaps.
Using our internal search modeling, we’ll help predict the ROI for the improvements our assessment recommends. In this way, you’ll be able to proceed with a clear business case for your search transformation.
A plan is only as good as its execution. Because of our internal search optimization expertise, you can be sure that we’ll deliver the outcomes we predict.
Create a taxonomy that enables your search engine to find and surface the right content at the right time.
Design advanced display experiences that ensure your customers can easily find what they’re looking for.
Leverage artificial intelligence to return the most relevant, useful results for each customer.
Devise customizable dashboards and reports that inform adjustments and helps articulate your ROI.
Bring your digital commerce strategy to life to achieve higher average order values and increase customer retention.
Seamlessly integrate a ready-made search engine and keep costs down.