- Digital technologies have touched and transformed all aspects of human life in the last two decades. Retail, travel, banking, healthcare, telecom - the list goes on. As governments across the world give up traditional models in favor of a more citizen-centric approach, digital is now playing a key role in another historic transformation - public service delivery.
- Governments are often criticized for neglecting citizens. For years, flawed policies and lack of public welfare have been the major talking points for decision makers. But the challenges of today’s digital world are more complex. Traditional definitions of policymaking have changed and governments must be digitally ready to respond to a new generation of hyper-connected citizens.
- Governments across the world are in the middle of a historic transformation as they give up traditional models to embrace digital. Citizens are increasingly relying on digital channels and public service providers are realizing the need to transform their processes, cultures, and capabilities for a digital world.
- Governments may change every few years but established ways of governance become practices for centuries. Over the years, citizen trust on governments has eroded and public service delivery has been written off as slow, inefficient, and rigid. As a result, the public sector is faced with increasing pressure to evolve and provide more customer-centric services.
GOVERNMENT PRACTICE EXPERTISE
The Digital Government Reinventing public service delivery through a citizen-first approach
Delivering for the Digital Union Reinventing public service delivery with a citizen-first approach
GOVERNMENT THOUGHT LEADERSHIP
THE CASE FOR DIGITAL GOVERNMENT TRANSFORMATION
GOVERNMENT SOLUTIONS
Digital Strategy
Identifying the gaps in government-citizen engagement by conducting detailed audits and transforming experiences through personalization and digital optimization.
Content Management & Commerce
Delivering a continuous, consistent, and unbroken citizen experience by employing data & identity management, and process management.
Open Source Solutions
Deploying Drupal across the government enterprise to orchestrate seamless omnichannel experiences and nurture positive citizen sentiment by leveraging data and analytics.
Consumer Product Consultancy
Providing the tools, strategy, and expertise to expedite the achievement of digital marketing goals through flawless execution and digital marketing support.
Digital Strategy
Identifying the gaps in government-citizen engagement by conducting detailed audits and transforming experiences through personalization and digital optimization.
Content Management & Commerce
Delivering a continuous, consistent, and unbroken citizen experience by employing data & identity management, and process management.
Open Source Solutions
Deploying Drupal across the government enterprise to orchestrate seamless omnichannel experiences and nurture positive citizen sentiment by leveraging data and analytics.
Consumer Product Consultancy
Providing the tools, strategy, and expertise to expedite the achievement of digital marketing goals through flawless execution and digital marketing support.
TECHNOLOGIES & SERVICES

Digital Strategy

Digital Experience

Acquia Practice

Demand Generation & Analytics
STRATEGIC PARTNERSHIPS




