TA Digital

Digital Services Overview

TA Digital is leading the digital revolution by transforming customer experiences, reshaping digital cultures, and architecting future-ready digital enterprises. With our broad spectrum of technology expertise and an experienced team of industry-leading consultants, we are equipped with the service-orientation and skillset to launch your business into a rapid-growth trajectory.

Looking to create future-ready customer experiences?

We would love to help get you started!

Strategic & Experiential Services

Business Analysis

Leveraging domain knowledge, we document clients’ desired journeys through detailed alignment of business goals to digital objectives and KPIs.

User Research

Through qualitative and quantitative methods, we develop frameworks for customer engagement from first touch awareness to conversion and advocacy.

Digital Strategy

To guide clients through their digital journeys, we benchmark best practices, evaluate market opportunities, and develop roadmaps for intelligent transformation.

Content Planning

Having identified critical experiences, we organize existing content, map it to users’ needs, and address gaps or obstacles to optimized communications.

Experience Architecture

By demonstrating the structure and flow of digital content, we define purposeful and meaningful interactions that drive engagement across users’ journeys.

Visual Design

Blending content with a unique look and feel, we highlight the differentiating aspects of customers’ brands within a repeatable system for consistent expression across channels.

Technical Architecture

We align business objectives to rules and roadmaps, creating complete technical solutions – specifying the structure, dependencies and interactions amongst the various elements.

Systems Integration

Employing best practices and proprietary accelerators, we engineer digital ecosystems, ensuring each discrete system functions as part of a unified whole.

Mobility & IoT

We create and build omni-channel applications to connect customer interactions across digital touch points, instantiating the foundation for 360 customer insight.

Migration & Governance

Through careful planning and “source of truth” documentation, we optimize the migration process, ensuring proper transfer of content and associated data from one system to the next.

DevOps & Cloud Solutions

We specialize in efficiency, creating pipelines to facilitate continuous integration and deployments while leveraging technologies that drive innovation, speed, and productivity.

Managed Services

Our managed services team improves client operations while maintaining a conservative budget through the ongoing monitoring, adjusting, and enhancing of systems and applications.

Transformation & Operation Services

Measurement & Optimization Services

Marketing Automation

We help your digital marketing team provide real-time data and analytics that provide insight into user behavior.

Omni Channel Attribution

Our methodology produces high-value insight, laying the groundwork for marketing to provide 1:1 real-time, personalized digital experiences across channels.

Analytics and Reporting

Properly planning and establishing foundational reporting, we measure your digital transformation to informed customer experiences those mature businesses.