SAP C/4HANA Commerce Cloud
Engage customers when and where they want
The SAP C/4HANA Commerce platform is not just a technology solution. It is a proven model of an omnichannel e-commerce architecture. It is particularly attractive for dynamically growing businesses that plan to expand into the international scene; scalability and shortened time to market will make it possible to quickly and efficiently expand operations, at the same time ensuring the stability, reliability, and predictability of the solution.
SAP Commerce Cloud provides a complete multichannel commerce software solution that integrates product content, commerce operations, and the extended channel to help businesses create a unified and seamless experience for their customers from online, to in-store, to mobile and beyond.
Why SAP C/4HANA Commerce Cloud
SAP Commerce Cloud has all the features for the creation and management of a omnichannel ecommerce system. Catalog Management products, management and order fulfilment, customer service management, content management and more. SAP Commerce Cloud offers a very flexible commerce platform, and it can be customized endlessly to accommodate your business requirements.
SAP C/4HANA Commerce users have access to a marketplace of ready-to-install expansions and add-ons. The platform is also capable of integrating seamlessly with the existing business solutions, such as CRM and ERP. Due to its flexibility, the SAP C/4HANA platform may be considered a perfect supplement to your existing tools and systems: it combines them and optimizes their operations, simultaneously offering new opportunities and providing your end-users with a higher quality of service.
Short Time to Market
Commerce Accelerators provide features like shortening the time to market and enabling quick reaction to changing business needs. They are ready-to-use, comprehensive, online store templates, suited to different business models (B2B, B2C, Marketplace) and market sectors, using them can considerably shorten the platform’s development and implementation lead time.
In addition, to reducing the time to market, the use of a template as the basis for the solution allows development resources to be dedicated to creating more personalized features that will offer the necessary competitive advantage.
Stable and efficient technology
The SAP C/4HANA package is backed by an international giant with many years of market experience, which guarantees that the solutions created are thoroughly tested and secure. The company provides its customers with technical support and assumes full responsibility for the platform it supplies.
The experience of the partner implementing the platform in building highly efficient and scalable solutions, both in the on-premise and cloud-based model, is equally crucial.
Supporting Business Internationalization
- It allows the user to create numerous, local, online storefronts based on a single platform.
- It enables effective management of product catalogs and allows control over availability of particular products to each of the individual markets.
- It supports a number of currencies, languages and local tax rates.
- It may be adapted to the specific needs of each business by means of a number of platform add-ons, including those supplied by e-point, to handle localization-related processes, such as content translation.
Features and Benefits Of SAP C/4HANA Commerce Cloud
SAP C/4HANA B2B
Tame complexity by consolidating the management of multiple business models, channels and markets. SAP C/4HANA Commerce for B2B helps organizations accommodate a wide variety of suppliers, distributors and stores – all on a single platform.
SAP C/4HANA B2C
SAP C/4HANA Commerce for B2C delivers the capabilities organizations need to adapt to changing customer behaviour and lead their digital transformation with omni-channel commerce.
SAP C/4HANA Commerce Accelerator
With working storefront templates and the business tools we need to create an exceptional customer experience, this ready-to-use commerce solution is available in various industry flavours, including B2C, B2B, Telco, Financial Services, Travel, and the Chinese market – so the sites will be pre-stocked with the market-specific capabilities and features what the customers want.
SAP C/4HANA Commerce Cloud Edition
SAP C/4HANA Commerce, cloud edition is the ideal option for deploying SAP C/4HANA Commerce without extensive IT involvement. It gives all the omni-channel commerce capabilities of the SAP C/4HANA platform in a world-class private cloud.
SAP C/4HANA Commerce Standard Edition
SAP Commerce Cloud Commerce simplified, Edge Edition takes the core features of our leading commerce solution and packages it specifically to meet the needs of small and mid-sized enterprises, both B2C and B2B.
SAP C/4HANA Commerce Content Management
Integrate with existing backend systems and consolidate multiple data domains onto a single platform with scalable, user-friendly PCM solution. Create a single source of truth that supports collaboration between different departments and ensures content consistency across all sales and service channels.
SAP C/4HANA Commerce Order Management
Help the customers make, receive and return orders through any channel they choose with SAP C/4HANA Commerce, order management. With a centralized view of all order information, it complements existing back-office logic as a hub for orders from multiple order entry systems, channels and touchpoints.
SAP C/4HANA On-Premise and Cloud Based Deployments
Offering complete deployment flexibility, and a variety of deployment options, SAP C/4HANA ensures customers can select the precise deployment configuration that suits their business objectives and aligns with their resourcing requirements.
On-premise software is ideal for customers looking for full control and management of the solution. While it can require a longer time to market and higher ongoing costs, the on-premise option provides access to the widest range of product features.
SAP Commerce Cloud On-Demand is perfect for companies looking for a commerce solution that offers lightning fast setup, quick time to value, infrastructure elasticity, no maintenance overhead, and that don’t require significant customization or access to the full range of features.
In addition to offering both on-premise and on-demand versions of the software, SAP Commerce Cloud is the only multichannel commerce vendor in the industry that offers a seamless path between on-demand and on-premise deployment. Because both options are based on the same technology stack, you can easily upgrade from on-demand to on-premise, ensuring a futureproof solution. For example, you could start with on-demand to cost-effectively launch a business – or test a new market or channel – then easily move to on-premise when you’ve proven success and built critical mass. Or, after starting with the on-demand model and finding you want more control and customization over several aspects of the solution, you could move just those parts of the application on-premise. You could even add new functionality – such as order management – to your on-premise deployment incrementally by “outsourcing” it to the on-demand module. You are free to determine where to “make the cut” between on-premise and on-demand, giving you the ultimate flexibility in supporting the deployment model that makes the most sense for your business.
Explore Additional Resources
For more information about commerce. Visit our Commerce page.
We have a successful track record of building SAP C/4HANA based solutions for B2B, B2C, B2B2C. We focus on delivering consistent, seamless shopping experiences across channels.
Get Help from Our Experts
Over the past 20 years, we have completed thousands of digital projects globally. We have one of the largest and deepest multi-solutions digital consulting teams in the world. Our Commerce Martech services can help you deliver effective multichannel commerce campaigns that increase sales. We can help you deploy chatbots to serve as a concierge for your customers, providing them with a high touch personalized shopping experience and seamless low-cost customer journey. Talk to our team of Digital Commerce Experts today.
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