Content, Data and Experience: The Primary Colors of Digital Transformation
Just as we all learned in Elementary School, every color in existence can be factored down to some combination of the three primary colors: Red, Blue, and Yellow. At that age, it wasn’t something we were ready to hear. The shock that overcame my face after I heard that was visible and intense, especially when I learned of the millions of shades of color that exist out there. But true to her form, my old elementary school teacher immediately treated that shudder. She took a blue marker and shaded a box on a piece of paper then took a yellow marker shading over the same box. Voila, I started seeing green and came into grips with the concept. Despite the evolution of Primary Colors with some suggesting that additional colors being introduced, the concept of those hues being the root of all colors is still astounding.
In today’s digital space, the Primary Colors idea is equally profound. Fast forward a few decades, more than I would like to admit, and now I am facing-off with the same concept. I spend most of my day helping businesses undergo digital transformation by sliding upward on that stubborn digital maturity scale. While Digital Transformation consists of many things, it fundamentally requires devising the right content strategy for your brand, delivering that content with an intuitive, consistent and personalized user experience and ensuring to capture the relevant data to help your organization make the right decisions. In hopes to avoid run-on sentences, it is as clear now as ever that the primary colors of digital transformation are content, data, and experience.
The first reaction (including my own) to that proclamation is always, “wait a minute…what about commerce, IoT, technology, innovation, automation, AI, mobility, etc?” Certainly, all of those elements are critical to digital transformation and may even receive more attention and bigger budgets to address than content, experience, and data, so what gives? In keeping up with the metaphor, the best way I can answer that is: surely no one is arguing that green is not a very important color but at its core green is nothing more than yellow and blue mixed together at the right ratio. Analogously, commerce, mobility and all other elements behind the strategy of digital transformation are just the products of the right content, rendered by the right experience and measured with the right data.
The value and substance behind these building blocks are on full display when observing the top 3 DXP (Digital Experience Platforms) on the market: Adobe, Salesforce, and SAP. All three platforms have corralled their tools to cater to content, experience, and data. A quick chronological review of the last decade and it becomes fairly transparent how those companies marshaled their resources to sell digital transformation through the value of our primary colors.
At TA Digital, we have undergone a transformation of our own. We have been a leading technology company for 20 years focusing on helping clients utilize the top digital platforms in the industry. However, over the last few years we started a journey to transform our services from a technology-first consultancy to a value-first digital transformation agency, led by content, experience, and data. That doesn’t mean we don’t love our greens, purples or oranges – we still do. But it means we start every meaningful conversation with content, experience, and data. Feel free to reach out and drop us a note, let’s talk about how we can help you with your transformation.
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Over the past 20 years, we have completed thousands of digital projects globally. We have one of the largest and deepest multi-solutions digital consulting teams in the world. Our proprietary processes and years of Digital Experience expertise have earned us a 97% customer satisfaction rating with our clients ranging from Global Fortune 1000 to Mid-Market Enterprises, leading educational institutions, and Non-Profits.
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About TA Digital
TA Digital is the only global boutique agency that delivers the “best of both worlds” to clients seeking to achieve organizational success through digital transformation. Unlike smaller, regional agencies that lack the ability to scale or large organizations that succumb to a quantity-over-quality approach, we offer resource diversity while also providing meticulous attention to the details that enable strategic success.
Over the past 20 years, TA Digital has positioned clients to achieve digital maturity by focusing on data, customer-centricity and exponential return on investment; by melding exceptional user experience and data-driven methodologies with artificial intelligence and machine learning, we enable digital transformations that intelligently build upon the strategies we set into motion. We are known as a global leader that assists marketing and technology executives in understanding the digital ecosystem while identifying cultural and operational gaps within their business – ultimately ushering organizations toward a more mature model and profitable digital landscape.
Recognized in 2013, 2014, 2015, 2019, and 2020 Inc. 5000 list as one of the most successful technology companies in the United States, TA Digital is pleased also to share high-level strategic partnerships with world class digital experience platform companies like Adobe, SAP and Salesforce and possess global partnerships with industry leaders such as Sitecore, Episerver, Elastic Path, BigCommerce, AWS, Azure and Coveo.