Six Really Good Reasons To Use Microsoft Dynamics For Sales

By Microsoft Dynamics Practice Team 5 min read

As you graduate beyond mom-and-pop status, you’ll find yourself facing an increasingly fast-paced arena that demands you constantly remain on your toes. Instead of tackling each new sales challenge as they come, you’ll have to build a system that makes it possible to adapt.

Your ability to manage your sales workflows and progressions could spell the difference between whether you ride your business model to wild successes or watch in horror as it crashes and burns. Could using Microsoft Dynamics 365 grant you a firmer grasp on the factors and relationships that serve as the foundations for sustainable transactions? Here are six benefits to think about.

1.  You’ll Derive Actionable Insights From Your Data

When Big Data rears its head, it’s not always easy to know how to respond. The more information you gather, the tougher it becomes to separate the wheat from the chaff. If you can’t determine what’s meaningful, then you’ll waste your time on false hopes.

When you switch to Microsoft Dynamics, you get to place information in its proper context. Tools like predictive intelligence identify the most lucrative prospects so that it’s easier to know where to direct your focus.

In addition to examining signals that might indicate imminent transactions, this tool takes a big-picture look at the competition and venues such as social media. If you’re facing a major external threat or about to miss chances to sustain engagement, you’ll receive notifications that give you time to act.

  1. Act with confidence. Derive meaningful intelligence from large amounts of complex data to provide sellers with contextual, actionable insights that are easy to understand.
  2. Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence.
  3. Know where to focus with insights that reveal relationship health and risk.
  4. Spot buying signals, identify competitive threats, and keep a pulse on the market with social media.
  5. Engage your customers in more personalized, effective ways through customer intelligence Focus and act on the right priorities.


You'll Derive Actionable Insights From Your Data


2. Your Relationship Management Skills Will Grow

To some consumers, shopping with your company may feel like an isolated event. It’s more than just a lone transaction, however. From the instant buyers discover your brand until long after they receive their orders, they’re engaged in relationships with your enterprise. It’s up to you to ensure that the rewards flow both ways.

Microsoft Dynamics highlights essential factors that indicate healthy relationships, so you can act decisively to heal wounds and nip ill will in the bud. The platform gives you the knowledge you need to shift the focus of your sales process towards maintaining consumer relationships, personalizing outreach and sustaining engagement.

Dynamics’ power goes beyond mere theory. In addition to informing your future actions, you can make immediate waves by connecting with consumers via social media and sharing individually optimized content. Unified tool kits and data mean that no matter how much you scale, you’ll always maintain the one-to-one feeling that customers crave.

  1. Build Knowledge and highlight the capabilities on Dynamics 365 Enterprise and Business Editions.
  2. Deploy our company’s consultants efficiently and effectively with the Microsoft Dynamics 365.
  3. Match resources to projects, based on how well their skills and proficiency levels match the project resource requirements.
  4. Match a resource’s schedule to a project calendar, based on their availability and scheduled time off. The color -coded calendar gives you visual cues about resource availability.

MS Dynamics CRM Sales


3. Sales Productivity Will Rise

Managing a sales system takes hard work. Unfortunately, devoting your days to oversight leaves you with far less time to actually make sales.

Unifying your sales processes can broaden your perspective. It also makes you more efficient. Microsoft Dynamics lets you get things done from any location without losing centralized control thanks to an interface that’s second nature for most users.

In addition to focusing on the sales end by applying novel insights and automating processes, you can improve the business mechanisms that conversions depend on. Recruiting and onboarding tools come with the package, so it’s possible to evolve your entire organizational viewpoint.


Sales Productivity Will Rise


4. You’ll Achieve Sales Performance Goals

Sales performance culture can be tricky. Companies that fail to reward positive behaviors fall behind, but so do those that make bottom-line goals into a source of stress for staff. Is there a happy medium?

You can strike a balance with Microsoft Dynamics by using analytics in real-time instead of waiting until crunch time to hit key targets. Since you get to integrate onboarding and coaching into the sales process, it’s easier to take a gentler, more effective approach towards instilling good habits. The platform even helps you gamify your sales system to make it fun for people to excel.

The goal management in Microsoft Dynamics 365 lets you set sales, marketing, and other business goals for your organization and measure the results against the targets. The goal management will help you motivate your work force, identify successful programs, do better planning, and grow your business.


You'll Achieve Sales Performance Goals


5. Distractions Will Fall by the Wayside

When you’re about to achieve something amazing, distractions can ruin everything. Your sales process depends on your knack for concentration.

Microsoft Dynamics 365 helps you hone in on the most important aspects of your sales mechanisms. The entire platform is designed with workflows, dashboards and tasks that make it easier to stay focused so that you never get lost in an environment that moves at blinding speed.

Today’s customers expect a unified experience regardless of which channel they are using to interact with your business

Your busy customers should be able to access their account information and find answers to their questions on their own. A self-service portal with a searchable knowledge base and online community space will provide expert care and peer-to-peer options

6. You’ll Reach the Finish Line Faster

There’s nothing wrong with broadening your marketing skills, but you can’t just pursue improvement for improvement’s sake. You’re running a business, so you have to cut to the chase.

With Microsoft Dynamics, you can get better at sales management without having to attend retreats or temporarily sideline your sales department while you iron out the kinks. The platform helps you apply results and productivity improvements mid-stream. It also facilitates the collaborative communication that you need to trim time-consuming process bloat.

The capability for your customers to connect with your agents is a fundamental feature when you deliver leading service and support. Agents can conduct multiple, live chat sessions within Dynamics 365 (online) or Unified Service Desk by using Live Assist for Dynamics 365 Powered by Café, which can be installed from the Dynamics 365 Administration Center.

Make Microsoft Dynamics 365 a Part of Your Sales Team

Microsoft Dynamics can integrate with other software and mission-critical business processes, but you have to make it work. TA Digital ensures that this tool’s success potential isn’t wasted on your organization. Learn how today.

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Microsoft Dynamics Practice Team

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Microsoft Dynamics Practice Team